Shipping and Return Policy
Thank you for shopping with us! The following Shipping and Return policy applies to all websites owned and operated by MetalArtDesignz.
SHIPPING POLICY - You can trust that your order will be quickly processed and safely delivered.
We can ship products anywhere within the United States using either USPS or Fed-Ex as shipping providers. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.
Generally, orders will typically ship within 1 - 3 Weeks on Average, in extreme conditions could be 4 - 6 weeks from the customer's order date. Due to High Demand items and custom monograms, some orders may take up to 8 weeks.
a. Shipping Charges - Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
b. International Orders – Upon Request
RETURN, EXCHANGE POLICY, CANCELLATIONS
Our goal is to ensure your complete satisfaction with your purchase.
Return Policy/Cancellations - No Refunds
We cannot allow the cancellation of an item, as all items are made to order. We have time and resources that have already been allocated to processing an item from the time an order is placed. In special situations, a cancellation may be accepted with a 15% restocking fee, but is solely at the discretion of MetalArtDesignz.
If you have any further questions or concerns regarding these terms, please visit our FAQ page located on our website or simply contact us via info@MetalArtDesignz.com.